On April 6, 2026, Claude AI began experiencing significant issues, prompting concerns among its user base. By 15:45 UTC, the company, Anthropic, acknowledged the situation, revealing that users were encountering elevated errors on the platform.

Reports indicated that more than 10,000 users faced login and chat errors, with initial disruptions noted by around 3,000 users, according to Downdetector. The outage affects both desktop and mobile users, leading to widespread frustration.

Services impacted include claude.ai, platform.claude.com, Claude Code, and Claude Cowork. Users have reported difficulties logging in, engaging with voice mode, and completing chats with Claude. Anthropic confirmed, “Users may experience errors when attempting to log in, engaging with voice mode, or completing chats with Claude.” This issue also extends to other surfaces, such as Claude.code.

As of 16:17 UTC, Anthropic provided an update stating they are actively working on a fix for the outage. The company emphasized their commitment to resolving the issue, stating, “We are continuing to work on a fix for this issue.” However, details remain unconfirmed about the root cause of the outage.

While the outage has caused significant disruption, Claude API and Claude for Government services remain functional and unaffected. This distinction is crucial for users relying on these specific services amid the broader outage.

The current state of affairs leaves many users in limbo, as they await further updates from Anthropic. The situation highlights the reliance on AI services in various sectors, particularly in technical fields where Claude AI is extensively used for tasks such as writing code and analyzing data.

As the situation develops, users are encouraged to monitor Claude’s status page for real-time updates. The urgency of the matter underscores the importance of reliable AI services in today’s digital landscape.